PRIVACY POLICY
1. Who We Are
Carly Dawson, registered in Scotland, is the data controller of your personal information.
2. What Data We Collect
- Name, email address, billing information
- Course progress and participation
- Communications with us (emails, messages, calls)
3. How We Use Your Data
- To provide access to courses and coaching
- To process payments
- To communicate with you about your enrolment
- To improve our services
4. Legal Basis for Processing
We process your data under:
- Contract (to deliver the course you purchased)
- Legal obligation (e.g., tax records)
- Consent (e.g., marketing emails)
- Legitimate interests (e.g., improving services)
5. Sharing Your Data
We do not sell your data. We may share it with trusted service providers (e.g., Thinkific, payment processors) who help us deliver our services.
6. International Transfers
As we serve clients worldwide, your data may be transferred outside the UK. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.
7. Data Retention
We keep your data only as long as necessary for legal, accounting, or service purposes.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict or object to processing
- Data portability
To exercise these rights, contact us at [email protected].
9. Security
We take appropriate technical and organisational measures to protect your data.
10. Complaints
If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.